Impact Factors on the IT Outsourcing Decision

Fernanda K. Porto Silva

Abstract


This article is an attempt to describe how to
understand the strategic decision-making on
outsourcing. For this, we conducted a case study in a
body of the federal judiciary in the context of the
Brazilian public sector and listed the factors that
influence this decision throughout five research stages.
Empirical research has confirmed some factors that
influence the decision to outsource IT, among them
strategic, environment, legal and IT vendor-related
aspects. Other new factors have emerged, such as the
availability factor of the solution, strategic planning
and the safety factor.

Keywords


IT outsourcing, information systems outsourcing, outsource decision-making, outsourcing´ influence factors, public sector outsourcing

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